This is a full-time remote admin position for someone with exquisite organizational and administrative skills who loves collaborating and communicating with people.
The job requires written and spoken fluency in English (any other language skills are a plus).
We are a small software company with team members working all over the world. Our goal is to help rid the world of bad software - not a small task! We believe that providing best-in-class customer support is just as important as the software and services we provide. Our support staff is the face of our organization - the manifestation of our ideals and love for our users.
We have grown slowly and remained agile for over ten years now, and that's something we really treasure. When you join our team, you join our circle of friends.
You are Accurate and Organized
To be successful in this role you'll need to be focused and detail-oriented, both with tasks, as well as with numbers. Project management, from taking a new task, researching it, figuring out the steps required to deliver the work on time, and problem solving are extremely important. You'll be dealing with at least 250 sponsorships a year, so you are passionate about maintaining reliable systems for recording and tracking multiple details. Figuring out efficient logistics and work flows is fun for you.
You are an Excellent Communicator
We are a remote company and you will be working with organizers from every corner of the planet. This means you have great communication skills, particular written. You are someone who is clear and concise, and able to synthasize information from various places and make it easy for others to review and respond.
You have Enthusiasm for Learning
This job does not require previous knowledge of User Experience or our software (though that is a plus!), however you are someone interested in listening and learning about these things in order to help assist the Marketing Team in meeting their goals. You know how to absorb new information AND ask the right questions to help build your knowledge. You have the humility and self-confidence needed to ask for help. You own your mistakes, and use them as opportunities for growth.
You Love Helping People
Our company strives to focus on empathy in our interactions with each other, as well as the vendors you will work with in administration. You know how to balance the importance of administrative process with caring for the needs of an individual person. Your love of people also means you are a strong and fun team player.
You should take the time to read our what it's like to work at Balsamiq page. It will help you decide if we are a good match for you.
You will be a member of our Admin Team and work collaboratively with our Marketing Team, coordinating remotely with co-workers and event organizers from around the world.
As a member of the Admin Team, you will help join our mission to be caretakers of Balsamiq. We take pride in making sure the company is legally and financially healthy, and that are co-workers our taken care of.
Your responsibilities will include:
If you still have time, we could use your help project-managing a few other little and medium projects.
Starting salary: $50,000/year (negotiable). We offer great benefits and have a generous profit sharing program.