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Customer Support Specialist

Added Jul 10 from WeWorkRemotely

mysql rest sql android ios customer support engineer

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Headquarters: San Francisco, CA


NoRedInk helps students learn to write in more than 50% of US school districts. When those learners or their teachers run into technical issues into need help, they rely on our support team to unblock them and ensure their success on our site. We’re looking for an effective, efficient, and empathetic communicator to craft answers to customer emails, document technical issues, collaborate with our product and engineering teams, and enable our users to have the best possible experience. Your work will positively impact millions of students and help teachers successfully unlock the written word for learners throughout the world.


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