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Customer Success Specialist

Added May 15 from WeWorkRemotely

rest customer success customer support distributed

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Headquarters: Seattle, WA


You’re enthusiastic and knowledgeable about spreadsheets, both Google Sheets and Excel, have a knack for solving riddles, love helping people, and have an interest in personal and small business finances.

A little about who we are and what we do
Tiller is a nimble, distributed company revolutionizing the way people handle their finances. We make it easy to track your spending and manage your money in a spreadsheet with daily bank feeds and helpful templates. We’re passionate about empowering people with their financial data in a flexible, customizable format so they can take control of their future.

As a Tiller Customer Success Specialist you're on the front lines interacting with our customers and helping them troubleshoot issues ranging from a bank data connection gone bad to an N/A error in cell B12 on the Tiller Budget dashboard of their Tiller-powered Google Sheet. You’ll also be responsible for helping educate customers on the product, answering basic questions like how to sort a large data set in Microsoft Excel or sharing ideas and content for how they can customize their spreadsheets to best meet their specific money management need. Your nerdiness level is off the charts!

For most customers, you’ll be the only person at Tiller they get to know. By joining the team, you’ll be instrumental in growing our strong reputation for a responsive and friendly customer experience that will ultimately empower customers to take charge of their finances, and own their destiny.

About you:
Bonus points for: 
As a Tiller Customer Success Specialist you will: 
A few employe perks
All are welcome
Tiller is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.”

Position Details

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