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Atlassian

Support Engineer - Platform Services

Added Feb 12 from StackOverflow Careers

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Company Description



Software is changing the world, and we’re at the center of it all. With more than 60,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence, Bitbucket, and Stride–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.


We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.





Job Description




Do you enjoy helping smart people overcome their technical issues? The Platform Services team is looking for a Support Engineer to help support the US-based Atlassians. This means we need an excellent communicator working out of our new Mountain View office. You will be working closely with the Platform Services team and help communicate changes and best practices out to our US users and relay any feedback. You will also help analyze problem reports to help determine the best ways for us to improve our service.




Qualifications





KEY SKILLS

PREFERRED SKILLS





Additional Information





We believe that the unique contributions of all Atlassians are the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


All your information will be kept confidential according to EEO guidelines.



More about the perks


Our offices are open, highly collaborative and yes, fun! To support you at work (and play) we offer some killer perks: full medical/dental/vision package to fit your needs, ample time off to relax and recharge, unlimited vacation policy; take time when you need it, five paid volunteer days a year for your favorite cause, plenty of food and drinks (including beer and bubbly), ergonomic workstations with Aeron chairs, unique ShipIt days, a company paid trip after five years, generous employer-paid insurance coverage for you and your family, 401k matching and more.


More about Atlassian


Software is changing the world, and we’re at the center of it all. With more than 60,000 global customers (including 85 of the Fortune 100) and a highly disruptive business model, we’re advancing the art of team collaboration with products like JIRA, Confluence and HipChat–and we’re just getting started. Driven by honest values, an amazing culture, and consistent revenue growth, we’re out to unleash the potential of every team. From Amsterdam and Austin to Sydney and San Francisco, we’re looking for people who are powered by passion and eager to do the best work of their lives in a highly autonomous yet collaborative, no B.S. environment.


We believe that the unique contributions of all Atlassians is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.


Additional Information


All your information will be kept confidential according to EEO guidelines.

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