We are a Software-as-a-Service startup that powers the iOS and Android shopping apps of international retailers like House of Fraser, Radley, MADE.com and Missguided. We’re relentless at seeking out the most advanced technology and our software is constantly improving. This means that our clients are always at the forefront of innovation.
We have collaborated with many clients and integrated with lots of partners to launch apps with cutting-edge features including: augmented reality, product merchandising, tailored push notifications and app marketing. The Poq platform drives millions of revenue for our customers every month, and facilitates thousands of transactions every day.
Poq was founded in 2011 by Oyvind, CEO, Michael, COO, Jun, CTO, and Mike, CCO. We have built an amazing team of diverse and brilliant minds.
About the role
Reporting directly to the Head of Support, the Dev Ops Engineer will be a key part of the Support team to ensure our clients are happy and apps function well. You will be responsible to support our expanding US market and ensure all live apps remain healthy during UK evening hours. You will also be a key driver in our monitoring processes and operating in Azure. You are passionate about problem solving and can handle urgent issues calmly and independently. You can communicate well with clients, manage their expectations, guide them on any changes they need to make and will be the first point of contact for any evening urgent issues that occur.
You will have an understanding of software, Azure (or similar) servers, and configuration tools. You will also contribute across many support and dev ops tasks to ensure the good health of our apps and clients success. This role will involve some training time in our London office but will be based remotely so can cover West coast US business hours; there will be crossover with the UK for 1-2 hours at the beginning of your day and the end of UK business hours.
What you’ll be doing
What we’re looking for
We love spending time together as a team, check us out on Instagram. You can see more about our team here.
How to apply
For further information or to apply, please email firstname.lastname@example.org
Please introduce yourself and attach a copy of your CV with any supporting links/info.