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Client Success Engineer, Triage

Added Oct 09 from WeWorkRemotely

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Headquarters: Leesburg, VA


The Client Success Engineer is responsible for managing relationships and ensuring success for our Triage clients. This role will be externally-facing and offer opportunities to: interact regularly with clients, deliver tailored solutions, address challenges as they arise, facilitate product adoption, and position PhishMe as a trusted partner. This is a client advocacy role with a focus on exceeding expectations and delivering consistent and excellent service. This person will liaise internally across multiple teams including: Sales, Solutions Engineering, and Professional Services; always with an eye for client satisfaction and development. Client loyalty and trust are earned through service and professionalism.


The above statements are neither intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be a listing of all of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job. This job description is not a contract of employment, either express or implied. Employment with PhishMe will be voluntarily entered into and your employment is considered at will. PhishMe reserves the right to alter the job description at any time without notice.

Knowledge, Skills and Abilities Required

Recommended but not required:

Education and/or Experience:





PhishMe is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legallyrecognized basis [protected class] including, but not limited to: veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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