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VP of Customer Experience (Europe)

Added Aug 10 from WeWorkRemotely

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Headquarters: Malta

URL: https://careers.hotjar.com/o/vp-of-customer-experience-europe/?WeWorkRemotely


NOTE: Although this is a remote position, we are currently only seeking candidates in European timezones between UTC-2 and UTC+4.


Hotjar is looking for a customer-centric, strategic and hands-on leader that is passionate about WOWing customers by delivering outstanding value and a delightful overall experience.Your main objectives will be to empower and help Hotjar users and customers by delivering world-class staffed and self-service help, resources and onboarding. 


You will act as a champion for our customers and users, from within the leadership team. This involves being a visionary leader for the Customer Success team which proactively assists customers, and the Hotjar Hero team which reactively helps all of our users. The position reports directly to the CEO. This is an excellent remote career opportunity in a key role with a fast growing and innovative tech startup.


As the VP of Customer Experience you’ll be responsible for:





Requirements

To apply: Please apply via https://careers.hotjar.com/o/vp-of-customer-experience-europe/?source=WeWorkRemotely

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